We process all orders within 24 hours of receiving them, excluding weekends and public holidays. After processing, your order is handed over to our courier partner, who typically takes 1 to 5 business days to deliver it to you. You will receive a tracking number via email once your order has been shipped.

An order confirmation email, which serves as your invoice, is sent to the email address you provided at checkout immediately after your payment is successfully processed. This email contains all the details of your purchase, including the order number, product breakdown, and total cost.

We process your order within 24 hours of it being placed (excluding weekends and holidays). Once it has been processed, our courier partner takes an additional 1 to 5 business days for delivery. You will be able to track your order with the tracking number sent to you via email.

Yes, we offer live chat support during our business hours. Simply click the chat icon on the bottom right of the screen to connect with a member of our team. You can also reach us in real time by clicking the WhatsApp button on our homepage.

Yes, you can. We accept payments in all major currencies. The final amount will be converted to your local currency by your bank or payment provider. If you are paying via bank transfer to our IBAN, please ensure the amount is equivalent to the total listed on your order confirmation

We accept all major credit and debit cards, as well as payments through PayPal. For customers in Pakistan, we also offer a bank transfer option to our provided IBAN number.

Yes, you can. Our payment gateway is designed to accept payments in all major currencies. Your bank or payment provider will handle the currency conversion at their current exchange rate.

Absolutely. Your security is our top priority. All transactions are processed through a secure payment gateway that uses industry-standard encryption to protect your personal and financial information. We do not store your credit card details.

We strive for your complete satisfaction. If you are not happy with your purchase, you may return the unopened product within 3 days of delivery for a full refund or exchange. Please contact our support team to initiate a return.

We are so sorry for the inconvenience. Please contact us immediately with your order number and a photo of the damaged or incorrect item. We will arrange for a replacement to be sent to you as soon as possible, at no extra cost.

We are committed to protecting your privacy. The personal information you provide is used solely to process your order, provide customer support, and, with your permission, send you promotional information. We do not sell or share your information with any third parties.

To place an order, simply browse our products, add the items you wish to purchase to your cart, and proceed to checkout. You will be guided through a simple and secure process to enter your shipping and payment information.

We process orders very quickly to ensure timely delivery. Therefore, we cannot guarantee that we can modify or cancel an order once it has been placed. Please contact us immediately if you need to make a change, and we will do our best to assist you.

Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website. You can use this number to check the real-time status of your delivery.

Please check your spam or junk folder first. If you still can't find it, there might have been a typo in your email address at checkout. Contact our customer support team with your name and the approximate time of your order, and we will help you locate it.

We offer free shipping on all orders over Pkr2000. For orders below this amount, a shipping fee will be calculated at checkout

You can find detailed information about the ingredients and certifications (such as gluten-free, organic, or non-GMO) on each product page. We believe in complete transparency and provide all the necessary information to help you make an informed choice.